Ku918 Privacy Policy – Our Commitment to Protecting Your Data

Ku918 (https://ku918.ws) is an online gaming platform providing entertainment services for players in Bangladesh and surrounding regions. This Privacy Policy ("Policy") describes how ku918 collects, uses, stores, and protects your personal information.

We believe transparency is the foundation of trust. That's why this Privacy Policy is written in plain, straightforward language — no complex legal jargon. Our goal is to ensure that whenever you use ku918, you can rest easy knowing your information is in safe hands.

This policy was last updated in January 2026. If any changes are made, we will notify you by email or through a platform notification.

Ku918 only collects information that is strictly necessary to provide our services, maintain security, and meet legal obligations. We never ask for personal data beyond what is required.

We do not collect sensitive information such as religion, political views, or medical history.

Ku918 collects information through several methods, each used only for specific purposes. The collection methods are described in detail below:

• Directly from you: You provide information directly when filling out the registration form, completing the KYC verification process, contacting the support team, or making payment transactions.
• Automatically: When you use ku918, information about your device, browser, and network is recorded automatically.
• Via cookies: Cookies are used to track your activity on the website, helping us deliver a better experience for you.
• From Third Parties: Limited information may be received from payment gateways and identity verification agencies.

Ku918 uses your information only for specific, legitimate purposes. We never sell your data to third parties for profit. The primary purposes for which we use your information are outlined below:

• Account Management: Handling registration, login, password recovery, and account security.
• Payment Processing: Processing deposit and withdrawal requests and maintaining transaction records.
• Customer Support: Resolving any issues you face quickly and effectively.
• Security & Fraud Prevention: Detecting suspicious activity and keeping all user accounts secure.
• Responsible Gaming: Identifying signs of excessive gaming and providing timely support.
• Legal Compliance: Complying with applicable laws and regulations and fulfilling the requirements of regulatory authorities.
• Service Improvement: Analysing user behaviour to improve platform quality.
• Promotional Communications: Sending you bonus and offer updates if you have given your consent.

Ku918 does not sell your personal data to any third parties. However, limited information may be shared with trusted partners where necessary to deliver our services. In these cases, we follow the policies outlined below:

• Payment Processor: Necessary information is shared to process transactions via bKash, Nagad, or Rocket.
• Identity Verification Service: Identity information is verified with accredited and trusted verification agencies for KYC purposes.
• Technology Infrastructure: Our server and cloud service providers comply with international data protection standards.
• Legal Obligation: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Business Transfer: Users will be informed in advance in the event of a company merger or acquisition.

Ku918 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use three types of cookies:

You can disable non-essential cookies at any time from your browser settings. Please note that disabling essential cookies will prevent you from logging into the platform.

Ku918 applies industry-leading standards to protect your data. Our security infrastructure is built on multiple layers to keep your information safe at all times.

• 256-bit SSL/TLS Encryption: All data transferred between the server and your device is encrypted.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Firewall & Intrusion Detection: Active protection against unauthorized access to our servers.
• Regular Security Audits: Regular security assessments conducted by third-party experts.
• Data Backup: Regular backups ensure your data is never lost, regardless of the circumstances.
• Staff Training: All ku918 staff receive regular training on data protection.

As a ku918 user, you have full control over your own data. In accordance with international data protection standards, you are entitled to the following rights:

To exercise any of these rights, email us at support@ku918.ws. We will respond within 30 days.

Ku918 does not retain your data indefinitely. A defined retention period is set for each type of information, and data is securely deleted once that period expires.

Ku918 strictly prohibits anyone under the age of 18 from using the platform. We never knowingly collect any information from minors.

• Age verification is mandatory at the point of registration.
• An account cannot be activated until age verification is confirmed through the KYC process.
• If we become aware that a minor has submitted their information, it will be deleted immediately and the account will be closed.
• If you believe your child is using ku918, please contact us at support@ku918.ws.

Ku918 may update this Privacy Policy from time to time. Changes may occur for the following reasons:

• When new services or features are added.
• When applicable laws or regulatory guidelines change.
• When security measures are upgraded.
• When policy clarifications are made based on user feedback.

For any significant changes, we will notify you by email or through a platform notification at least 14 days in advance. For minor updates, the "Last Updated" date at the top of the page will be revised accordingly.

If you have any questions, concerns, or complaints regarding this Privacy Policy or your personal data, please contact our Data Protection Team.

You'll also find answers to common privacy questions in our FAQ section. View FAQ